Best Western Plus Waterville Grand Hotel, Waterville

I've been returning to this hotel for years, and it continually impresses me with its warm atmosphere and dedicated staff. The rooms are consistently clean, but I noticed some cobwebs this time. The amenities like the heated saltwater pool and the restaurant's breakfast vouchers significantly enhance the overall experience. However, the age of the facility shows, and it could use some renovations.

The hotel offers clean and comfortable accommodations, with a friendly staff who are eager to assist. However, there were some hiccups with service, particularly regarding the breakfast system and special requests that weren't honored. The facilities, including a large pool, added to the overall experience, but issues with room maintenance slightly detracted. Overall, it’s a decent choice, especially for families, but improvements are needed in certain areas.

I had a mixed experience at this hotel, where some aspects were commendable while others were unsettling. The rooms were in dire need of updates, with signs of wear and tear all over and an uncomfortable overall atmosphere. While the staff’s friendliness was a highlight, I couldn't overlook the issues I faced with cleanliness and service, specifically regarding the breakfast experience. The location was decent, providing easy access to local attractions, but it felt overshadowed by the lack of proper maintenance and attention to detail.

My stay had its ups and downs. The convenient location made it easy to get around, and I appreciated aspects like the indoor pool and on-site restaurant. However, the issues with the rooms and the misleading breakfast offerings detracted significantly from my experience. Overall, while it has potential, improvements are necessary.

I recently stayed at the Best Western Waterville Grand Hotel and had a mixed experience. The cleanliness of the hotel was commendable, and the pool area was clean and inviting, providing a nice place to relax. The breakfast, which I initially hesitated to try, turned out to be delicious. However, there were some negatives, such as the poor accessibility for those with mobility issues, and the noise from outside sometimes made it hard to get a good night's sleep. Overall, it's a hotel that has potential but needs to address some concerns.